General liability doesn't cover mistakes in your professional services. Professional liability — also called Errors & Omissions (E&O) — protects your business when a client claims your work caused them financial harm.
If your business provides professional services, advice, or expertise to clients — you're exposed. A client who believes your work caused them financial harm can sue you for negligence, errors, missed deadlines, or failure to deliver promised results. Even if the claim has no merit, you still have to pay to defend yourself.
General liability insurance does not cover these claims. It only covers physical injuries and property damage — not the financial harm a client alleges from your professional services. Without professional liability (E&O) coverage, your business pays every dollar of attorney fees, court costs, settlements, and judgments out of pocket.
Whether you're a consultant, accountant, real estate agent, or contractor — if clients pay you for your expertise, you need professional liability coverage. We help Midwest businesses get protected quickly and affordably.
Get a Professional Liability Quote →If clients pay you for advice, expertise, or services — you need E&O coverage. Let us review your exposure and find the right policy today.
Get a Free Quote →660-665-1687 · 660-754-1000
Professional liability — also called E&O — covers claims arising from your professional services, advice, and expertise. Here's what a typical policy protects against.
Covers claims that your professional services fell below the expected standard of care — resulting in financial loss to a client. This is the most common type of professional liability claim.
Covers claims alleging you made a mistake in your work (an error) or failed to do something you should have done (an omission) — such as giving incorrect advice, missing a detail, or delivering incomplete work.
Covers lawsuits claiming you failed to fulfill the terms of a service agreement — didn't deliver what was promised, didn't meet specifications, or didn't complete the scope of work as agreed.
Covers claims that you misrepresented your qualifications, the scope of your services, or the expected results — leading to financial harm for the client who relied on your statements.
Covers attorney fees, court costs, expert witness expenses, and administrative costs to defend your business — even if the claim is baseless. Defense costs alone can run into six figures.
Covers claims that your failure to meet a deadline or deliver on time caused financial damage to your client — lost revenue, additional costs, or missed opportunities resulting from your delay.
Covers claims alleging your professional work infringed on someone else's copyright, trademark, or intellectual property — common for marketing, design, and content professionals.
Covers the cost of out-of-court settlements and court-ordered judgments — the financial damages awarded to the client if your business is found liable for a professional services error.
We assess your services, client contracts, and risk exposure to find the right professional liability coverage.
Talk to an Agent →If clients pay you for advice, expertise, or professional services — a single mistake or misunderstanding can lead to a lawsuit. These industries are most at risk.
Errors in financial statements, tax filings, or audits can cause significant financial harm to clients. A single miscalculation could trigger a lawsuit alleging negligence or professional mistakes.
Missing disclosures, incorrect property information, or failed transactions can lead to claims from buyers, sellers, or both. Wire fraud and phishing targeting real estate transactions are also rising.
Software failures, implementation errors, system outages, and data loss can cause massive financial damage to clients. Tech E&O covers claims arising from your technology services and products.
Management, marketing, HR, and business consultants provide advice that directly impacts client decisions. If that advice leads to financial loss, your client can sue for negligence or misrepresentation.
Design errors, construction defects, project delays, and failure to meet specifications can trigger professional liability claims. Many contracts require proof of E&O coverage before work begins.
Recommending the wrong policy, missing a coverage gap, or failing to properly advise a client can result in E&O claims — particularly when a claim is denied because of inadequate coverage advice.
Even the best professionals make mistakes — or face clients who think they did. Let us find the right E&O coverage to protect your work, your reputation, and your livelihood.
Get a Free Quote →660-665-1687 · 660-754-1000
Some states and industries require proof of professional liability insurance before you can practice. We help businesses across all four states navigate requirements and find the right E&O coverage.
Many Missouri contracts and licensing boards require proof of E&O. We help MO professionals find coverage that meets client and state requirements.
Learn More →Iowa professionals in regulated industries need E&O to meet licensing and contractual obligations. We compare 50+ carriers for Iowa businesses.
Learn More →Kansas professional service providers face unique liability exposure. We build E&O policies tailored to Kansas state law and industry requirements.
Learn More →Illinois has strong consumer protection laws that increase professional liability exposure. We ensure your E&O policy covers Illinois-specific risks.
Learn More →Getting the right E&O protection through Brawner is straightforward. Here's how it works.
Share details about your profession, the services you provide, your client base, contract requirements, and any past claims. We'll assess your risk profile and coverage needs.
As an independent agency, we compare E&O options — standalone policies, BOP endorsements, and industry-specific coverage — from over 50 carriers to find the best fit and price.
Once you choose your policy, we handle the paperwork and you can get your certificate of insurance the same day. We review your coverage annually as your services and client base evolve.
Practical guidance to help you make confident insurance decisions.
Learn why constantly switching providers can create risks and what to consider instead.
Watch on YouTube →Real conversations about fire and EMS coverage, risks, and solutions for districts across Missouri.
Watch on YouTube →Have questions about professional liability coverage?
Schedule a Consultation →See why professionals and business owners trust Brawner Insurance to protect their expertise and their livelihood.
"If you're shopping for peace of mind with insurance contact Caitlin Howe at Brawner. Not to mention correctly written policies, surprisingly good rates and excellent customer service."
"Caitlin Howe at Brawner Insurance was very helpful, and made sure everything was done perfectly. She made the process stress and worry free. Best insurance agent hands down I have worked with."
"Brawner recently quoted our district insurance. Jacob was professional and easy to work with. The Board of Directors chose VFIS through Brawner for the best and cost efficient coverage."
General liability covers physical risks — bodily injury, property damage, and advertising injury. Professional liability (E&O) covers financial harm caused by your professional services — mistakes, negligence, missed deadlines, and failure to deliver. Most businesses need both, as they protect against completely different types of claims.
Yes. Professional liability insurance and errors & omissions (E&O) insurance are the same coverage — just different names. Some industries prefer one term over the other. Medical professionals call it malpractice insurance, lawyers call it legal malpractice, and most other service businesses call it E&O or professional liability.
Costs depend on your profession, revenue, number of employees, coverage limits, claims history, and the type of services you provide. Many small businesses pay between $500 and $2,000 per year. As an independent agency, we compare options from 50+ carriers to find the most competitive rate for your specific risk profile.
Yes. Claims can come at any time — even from work completed years ago. Professional liability is written on a claims-made basis, meaning your policy must be active when the claim is filed. Many client contracts require proof of E&O coverage before you can begin work. Having coverage in place before a claim happens is the only way to be protected.
Yes. Professional liability covers your legal defense costs regardless of whether you're actually at fault. Even baseless or frivolous claims require a legal defense, which can cost tens of thousands of dollars. Your E&O policy pays for attorney fees, court costs, and expert witnesses — even if the case is ultimately dismissed.
Claims-made means your policy only covers claims that are filed while the policy is active — regardless of when the incident occurred (as long as it's after your retroactive date). This is why continuous coverage is critical. If you let your policy lapse and a claim is filed later for past work, you won't have coverage unless you purchase tail coverage or an extended reporting period.
Don't wait for a client complaint to find out you're unprotected. Let us build a professional liability policy that shields your expertise, your reputation, and your business.
Get a Free E&O Quote →660-665-1687 · 660-754-1000